Suggestions, Comments and Complaints

Thorpewood Medical Group is always looking for ways to improve services to patients. To do this effectively, the practice needs to know what you think about the services you receive.

Tell us about our service

  • Could you easily get through on the telephone?
  • Were you seen within 20 minutes of your scheduled appointment time?
  • Did you get an appointment with the practitioner you wanted to see?
  • Did you find our staff helpful and courteous?

By listening to our patients the practice can continue to build and improve upon the service it offers.

Please do not enter any medical information in the form. In addition, do not use the form for complaints, any personal prescription, medication or referral queries or regarding any medical advice. Such enquiries should be made by phone or in person.

View our complaints procedure.

Read the Comments Leaflet 2021.