Out of Hours Service

Outside of the normal Surgery opening hours and on Bank Holidays, your call will be redirected to the NHS 111 service.

If you call the surgery on 01603 701 477, you will automatically be transferred to the NHS 111 service. Alternatively you may call 111 direct.

A clinician from this service will give advice, arrange for you to visit a clinic or have a home visit, depending upon the situation.

Details of each incident will be sent to your GP so that continuity of patient care is maintained with the surgery.

This service also replaces NHS Direct.

If you feel the incident is a life threatening emergency, dial 999 and request an ambulance.

Other providers of out of hours services

A Walk in Centre Service can be found at:

Norwich Practices Health Centre
Rouen House,
Rouen Road,
Norwich,
NR1 1RB

Open 07:00-21:00 daily
Tel: 01603 677500

This is a sit and wait service where Doctors and Nurses are available to treat minor illness e.g. chest/ear infections.