Patient Access Survey

Patient Access Survey

Patient Access Survey

Survey

How would you prefer to book appointments?
Getting through to someone on the telephone between 08:00-13:00?
Getting through to someone on the telephone between 13:00-18:30?
Are you registered for online services (SystmOnline) available through our website?
Are you aware telephone consultations are available?
Would you prefer to book a telephone consultation/appointment with a clinician on the day or in advance?
If you asked for a urgent appointment in the last 3 months, when did the appointment/consultation take place?
Were you able to speak to a clinician of your choice in the last 3 months?
Are you satisfied with the service we have provided over the past 3 months?
Before contacting the surgery, did you try any of the following first? (Tick all that apply):
When you need information about appointment booking /times, what ways have you tried to find that information? (Tick all that apply):
Please tell us about yourself:
Age range: